Your return label is generated automatically once you confirm your return in the portal, and sent straight to your email. If you haven't received it, please check your spam or junk folder first. If it's still nowhere to be found, contact our customer service team and we'll resend it for you. Make sure to include your order number.
Articles in this section
- How to return.
- Exchange of items.
- Can I check the status of my return or exchange?
- How long does it take until my return is processed?
- Return/exchange with a discount code.
- Why is my order number not working in the return portal?
- The shoes run too small or too big — how do I exchange them?
- Can I choose a completely different item, not just a different size?
- I'm missing my return label. What should I do?
- Contact Customer Service