If you have purchased your order with a discount code, it will not be possible to receive a refund.
Unfortunately, our system cannot automatically reactivate your discount code after a return. Therefore, please contact our customer service with your previous order number so we can reactivate your discount code.
If you have ordered multiple items and paid with a combination of a discount code and card, the discount code will automatically be distributed among the different items, and this will also apply to the return.
If you have any questions, please contact our customer support team by email or phone:
P: +45 3119 7700
E: support@arkkcopenhagen.com