At Arkk Copenhagen, we offer a 14-day return policy from the day the package is received. If the 14-day return period is exceeded, we can offer a discount code equivalent to the product amount.
How to return from a country without free returns:
- Fill out the return form that you received with your order.
- Pack the product securely as received.
- Book a shipment of your choice to the return address. See below.
Please note that we do not cover shipping costs.
Remember to get a receipt for the dropp-off, as your are responsible for the package until we receive it at our warehouse.
Returning address:
Arkk Copenhagen
c/o DSV Solutions A/S
Mossvej 27
8700 Horsens
Danmark
* Returns will only be handled when it is delivered to the return address. Parcels delivered to parcelshops will not be accepted. As customer you are responsible for the return is delivered to the correct address.
If you have any questions, please contact our customer support team by email or phone:
P: +45 3119 7700
E: support@arkkcopenhagen.com