It is possible to track your package once it has been shipped from our warehouse.
Please note that it may take up to 24 hours* on business days before tracking is available.
*Orders shipped with DHL Connect can only be tracked once they arrive at the transit in Germany. This may take 1-2 business days
If you are unable to track your package using the link you received, please contact our customer service.
Please be aware that in order to track your package, you need to enter the postal code to which the package is being delivered.
Find more information about shipping here.
If you have any questions, please contact our customer support team by email or phone:
P: +45 3119 7700
E: support@arkkcopenhagen.com