If you experience issues with your Arkk products, please contact our customer service with following information:
- Order number.
- Picture and description of the issue.
At Arkk Copenhagen, we offer a 2-year warranty when presenting the order confirmation or receipt. The warranty covers manufacturing defects.
We do not cover normal wear and tear or misuse.
Please be aware that we do not accept returns for complaints without prior approval from customer service. If this occurs, unfortunately, we cannot guarantee a refund.