Currently we offer a pre paid return labels for selected countries. Following countries receive a pre paid return label with the order:
- Denmark
- Sweden
- Germany
- Belgium
- Netherlands
Are you based in countries not mentioned on the list returns you will have to be book with a courier of your choice. As customer you are responsible for the shipment of the return until we have registered the return with us. We therefore recommend shipping returns with a tracking number. Make sure, always to save your delivery receipt with the tracking number.
Please find more inform about our return policy here.
If you have any questions, please contact our customer support by email: support@arkkcopenhagen.com